Terms & Conditions

Acceptance Of Terms

When you use our website or schedule a service, you confirm that you have read and understood these Terms and that you agree to be bound by them. If you do not agree, we kindly ask that you refrain from using our website or booking services.

Our Offers And Pricing

At New England Rust Defenders, we provide professional rust prevention, undercoating, and related vehicle protection solutions. Our pricing is listed on our website and may be adjusted when needed to reflect material costs, service updates, or seasonal changes. We will always confirm your final price at the time of booking.

Cancellation Policy

We understand that schedules can change. If you need to reschedule or cancel, please let us know at least 24 hours in advance. Same-day cancellations or missed appointments may result in a lost deposit or a rescheduling fee. Providing early notice allows us to better serve all our customers.

Refund Policy

We take pride in the quality of our work. While we cannot offer refunds for completed services, we want you to be satisfied with the results. If you have a concern, please reach out promptly so we can review the situation and, when appropriate, make adjustments to meet your expectations.

Deposits

Some services require a deposit to secure your appointment. This deposit will be applied to your final balance. With sufficient notice, certain deposits may be refundable depending on the type of service booked.

No Warranty On Purchases

Our goal is to provide the highest possible standard of work. However, results can vary based on your vehicle’s age, existing condition, and prior treatments. While we use quality products and techniques, we do not guarantee complete rust removal or permanent results. Any warranties are limited to those provided by the product manufacturer.

Remedies

If you notice any issues with your service, please contact us within 48 hours of your appointment. Depending on the situation, we may offer a correction or a partial refund. Our liability is limited to the amount paid for the original service.

Prohibited Uses

We welcome all visitors to use our website respectfully and for lawful purposes. Prohibited actions include:

• Engaging in illegal or deceptive activity
• Accessing restricted areas without permission
• Uploading harmful software or code
• Altering or disrupting website content
• Providing false or misleading information
• Impersonating others or using fake identities
• Using bots or automated tools to collect data
• Sending spam or unsolicited messages
• Violating applicable laws or the rights of others

Violations may result in denied service, blocked access, or legal action when necessary.

No Warranty On Website

We work to maintain accurate and up-to-date content on our website. However, all information is provided “as is” without any guarantee of completeness, reliability, or suitability for a particular purpose.

Availability, Errors, And Inaccuracies

Despite our best efforts, our website may occasionally contain errors or outdated information, including service descriptions, pricing, or availability. We reserve the right to correct inaccuracies and update information without prior notice.

Damages And Limitation Of Liability

We are not responsible for issues beyond our control, including technical errors or disruptions caused by third parties. If a problem results directly from a service we performed, we will address it fairly. In such cases, our liability is limited to the amount paid for that service.

Links To Third-Party Websites

Our website may include links to external sites for convenience. We do not control or endorse their content and are not responsible for their privacy practices or user experience.

Intellectual Property And DMCA Notice

All website content, including text, images, and branding, belongs to New England Rust Defenders unless otherwise noted. Unauthorized reproduction or distribution is prohibited. If you believe your copyrighted material appears on our site without consent, please send a valid DMCA notice, and we will respond promptly.

Governing Law, Severability, And Dispute Resolution

These Terms are governed by the laws of the Commonwealth of Massachusetts. Any disputes will be resolved exclusively in courts located in Plymouth County, Massachusetts. If any part of these Terms is found to be invalid, the rest will remain fully enforceable.

Changes To Terms Of Service

We may update or modify these Terms at any time. Any changes will be effective immediately upon posting on our website, unless stated otherwise. Your continued use of our services after changes are posted means you accept the updated Terms.

Questions

If you have questions or concerns about these Terms, please contact us directly:

Phone: 802-870-6373

Email: info@newenglandrust.com

Address: 157 Washington St, East Bridgewater, MA 02333